FloodStop 360
Product Training Module
Module 01 · FloodStop 360 Introduction
Premium water protection starts before water reaches the floor.
FloodStop 360 is a premium whole-home water protection system engineered for high-value residences. This module introduces plumbing professionals and distributors to the system, its origin, and its role in modern water damage prevention.
Inline Leak Sensor
Inline Flow Sensor
$13K
avg. water damage claim
98%
of damage preventable
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Module 02
Most systems detect aftermath. FloodStop 360 targets behavior.
Understanding the distinction between reactive and proactive leak intelligence is the foundation for every FloodStop 360 conversation you’ll have with a homeowner or property manager.
$13K
Average water damage claim in a U.S. home
98%
Of water damage is preventable with early detection
1in 50
Homes files a water damage claim each year
Traditional Approach
Detect water on the floor. React to the event.
Sensors sit on the floor and wait for visible water to arrive
Alert fires only after structural damage has already begun
No visibility into hidden slow leaks behind walls or under slabs
Homeowner must be present and responsive to stop the damage
High false positive rates erode homeowner trust in the system
vs
The FloodStop 360 Approach
Detect abnormal flow behavior. Stop water before it moves.
Inline Leak Sensor monitors every drop at the main supply line 24/7
Detects micro-flows from slab leaks before visible damage occurs
Automatic shut-off valve stops water with or without the homeowner
Baseline learning reduces nuisance alerts over time
LoRa connectivity works independent of home WiFi or internet
The Traditional Problem
Traditional systems on the market rely on outdated paddle wheel or basic flow meter technologies that are inaccurate, difficult to install, and miss low-flow events entirely. Floor-based sensors only trigger after water has already spread — by then, structural damage and mold risk are already in play.
The FloodStop 360 Difference
The Inline Leak Sensor uses patented thermal sensing technology to detect abnormal flow at the molecular level — measuring heat displacement caused by even the smallest water movement. This identifies leaks before water ever reaches walls, floors, or finished spaces.
The Risk Story Changes
For property owners and insurance carriers, upstream detection translates directly to reduced severity. Smaller claims. Fewer catastrophic losses. FloodStop 360 gives contractors a compelling risk-reduction story to tell every client.
Module 03
Five devices. One complete water protection system.
FloodStop 360 is a system of purpose-built components that work together across a property. Understanding each device helps you speak with authority about the full solution.
Device 01
Inline Leak Sensor Flow Sensor
The intelligence core. Uses patented heated-tip thermal displacement technology to detect flow — including micro-flows from hidden slab leaks. Installs inline on the main water supply line.
Primary Detection
View Data Sheet
Device 02
Point of Leak Sensor
Wireless flood detection nodes for high-risk areas: under sinks, near water heaters, behind dishwashers, and in mechanical rooms. Connects via LoRa — no WiFi needed. Provides room-level event identification.
Zone Detection
View Data Sheet
Device 03
Automatic Shut-Off Valve
A motorized ball valve that physically isolates the water supply when the system confirms an anomaly. Provides active mitigation — not just alerts. Can be triggered automatically or manually via the app.
Active Mitigation
View Data Sheet
Device 04
Valve & Sensor Controller
The local control hub that coordinates the shut-off valve and connected sensors. Manages decision logic between detection events and physical response. Interfaces with the LoRa gateway for cloud telemetry.
System Control
View Data Sheet
Device 05
LoRa to Internet Gateway
Bridges the local LoRa sensor network to the cloud platform via cellular or broadband. Does not rely on WiFi — resilient to router changes and network outages. Provides always-on uplink for real-time alerts.
Cloud Bridge
View Data Sheet
Module 04
How the Inline Leak Sensor sees what other systems miss.
The Inline Leak Sensor does not use a paddle wheel, a pressure differential, or an ultrasonic beam. It uses thermal physics — detecting flow at the molecular level of heat transfer.
1
Heated Sensing Tip
The Inline Leak Sensor maintains a precisely heated element inside the pipe. In a no-flow condition it stays at a stable elevated temperature relative to the surrounding water.
2
Thermal Displacement Logic
When water moves past the element — even a tiny trickle — it carries heat away. The sensor detects this displacement and calculates flow velocity from the cooling curve.
3
Temperature Compensation
A reference sensor accounts for ambient water temperature changes, ensuring accurate flow measurement across seasonal variation and different supply conditions.
4
Detects Hidden Slab Leaks
A slow slab leak may produce only a fraction of a gallon per hour — far below what paddle or ultrasonic meters can catch. Thermal displacement operates at much lower thresholds.
5
Learns Your Home’s Baseline
The system profiles normal household water use over time, distinguishing a running dishwasher from an active leak — minimizing nuisance alerts that erode homeowner trust.
Module 05
Why LoRa is the right communication protocol for all types of properties.
FloodStop 360 sensors communicate via LoRaWAN — a long-range, low-power wireless protocol designed for distributed sensing applications. It is not WiFi. That distinction matters.
Live Signal Flow · Sensors to App
Exceptional Range
LoRa achieves ranges up to several kilometers. A single gateway can reliably serve a large estate, guest house, pool structure, and detached garage without additional infrastructure.
Superior Wall Penetration
LoRa’s sub-GHz frequencies penetrate building materials far more effectively than 2.4GHz WiFi. Sensors in crawl spaces and mechanical rooms communicate reliably where WiFi fails entirely.
Low Power Consumption
LoRa end nodes consume only microamps in sleep mode. Battery-powered sensors can operate for years without service — critical for sensors in hard-to-reach locations throughout a large property.
WiFi Independence
FloodStop 360 sensors do not require the homeowner’s WiFi. A changed router password, network outage, or internet interruption cannot disable the protection system.
Security & Interference Resistance
LoRa uses spread-spectrum modulation with AES-128 encryption end-to-end. More resistant to interference and jamming than consumer-band protocols.
Scalable Across Properties
Adding sensors requires only additional end nodes — no new gateways, no network runs. Natively scalable as a homeowner grows the system over time.
Module 06 · Channel Trust
Why Distributors & Contractors Trust FS360
Leading plumbing distributors and contractors choose FloodStop 360 because it delivers industrial-grade reliability backed by 30+ years of water monitoring expertise — a product they can confidently stand behind with every installation.
Built for the Premium Market
FloodStop 360 is a premium solution designed for the complexity and value profile of high-end residences — not a repurposed consumer device. That positioning gives your team a differentiated product to offer.
3-Year Warranty with 48-Hour Replacement
Every component carries a 3-year warranty and a 48-hour replacement commitment — ensuring protection continuity even during a device service event.
Real-Time Alerts via Secure Cellular IoT
Event notifications reach homeowners and monitoring services over a dedicated cellular connection — independent of the home’s internet infrastructure for continuous protection.
Personalized Service from Installation Onward
FloodStop 360 provides white-glove installation support and ongoing service — not a DIY box. The relationship with the homeowner continues after delivery, creating recurring service opportunities for your team.
Module 07
The FS360 Starter Bundle is the FloodStop 360 Tier 3 system.
The recommended entry point for high-value residential clients is not a stripped-down introductory version — it is the complete, premium FS360 Tier 3 package, configured for whole-home water protection from day one.
Inline Intelligence
The Inline Leak Sensor installs at the main water supply line, providing whole-home flow monitoring from a single point. Every gallon that enters the home is measured, profiled, and analyzed — no zone is left unprotected.
Active Mitigation
The starter bundle includes the automatic shut-off valve, enabling the system to physically cut water supply upon confirmed anomaly detection. This is the feature that moves FloodStop 360 from an alert system to a protection system.
Whole-Home Story
Combined with point-of-leak sensors throughout the home, the starter bundle gives your team a complete, defensible recommendation that addresses both flow anomalies and localized leak events.
Premium Positioning
Presenting the starter bundle as the anchor recommendation — not as an upsell — reinforces the quality of the advice. It signals that you are providing the right solution, not the easiest or cheapest one.
System Packages
Three tiers. One decision framework.
Every FloodStop 360 installation starts with a system tier. Understanding each package equips you to match the right level of protection to the homeowner’s risk profile — and confidently explain the difference.
Tier 1
FS360 Tier 1
Early detection where it matters most. Three precision sensors monitor your highest-risk zones and alert you the moment moisture is detected.
What’s Included
- 3 × Point-of-Leak Sensors
- LoRa Internet Gateway
Tier 2
FS360 Tier 2
Detection meets action. When a leak is found, the system automatically shuts off your water supply — stopping damage before it starts.
What’s Included
- 3 × Point-of-Leak Sensors
- Automatic Shutoff Valve
- LoRa Internet Gateway
Full Suite
Tier 3
FS360 Tier 3
Complete water intelligence. In-line flow analysis detects anomalies invisible to point sensors — catching slow leaks, pipe degradation, and unusual usage patterns.
What’s Included
- 3 × Point-of-Leak Sensors
- Automatic Shutoff Valve
- In-Line Flow Sensor (Inline Leak Sensor)
- LoRa Internet Gateway
Module 09
FloodStop 360 adapts to every water system on the property.
High-value homes have complex water systems — pools, irrigation, fire suppression, and secondary structures. FloodStop 360 can extend protection to all of them without replacing the core system.
Swimming Pool Feed Monitoring
Monitor the water supply line feeding the pool for unexpected flow events, helping detect pool fill system failures or underground line breaches.
Irrigation Flow Integration
Extend inline sensing to irrigation supply lines to differentiate between scheduled run cycles and unplanned flow events indicating a broken head or lateral line failure.
Fire Sprinkler Flow Sensor
Add a flow sensor on the fire sprinkler supply to detect inadvertent activation, supply line failure, or system test events — valuable for homes with fire suppression in garages or wine rooms.
Module 10
What to say. When to say it.
The talk track cards below are built for the room — concise language you can use in a property walkthrough, a risk review meeting, or a closing conversation. Learn the framework, not a script.
✓ Simple Positioning
How to introduce FloodStop 360 in one sentence
FloodStop 360 is a water intelligence system that detects abnormal flow behavior at the source — before water reaches your walls, floors, or valuables.
The Inline Leak Sensor sensor installs inline on your main water line and monitors every drop that enters the home, 24 hours a day.
When something unusual happens, the system alerts you and can automatically shut off your water supply — whether you’re home or not.
“Think of it as a smoke detector for your water system — except this one can also turn the valve off.”
◆ Best-Fit Environments
Where FloodStop 360 makes the most sense
Homes over 3,500 sq ft with complex plumbing systems and multiple water zones.
Properties with high occupancy seasonality — vacation homes, snowbird residences, frequent travelers.
Homes with slab foundation construction, where hidden slab leaks represent significant risk.
Properties with pools, irrigation, or secondary structures that introduce additional water risk surface area.
Any property where the homeowner wants proactive protection and the plumbing infrastructure justifies a premium system.
✕ What to Avoid
Common mistakes in the FS360 conversation
Positioning it as a “leak detector” — it is a thermal sensing flow intelligence system. Thermal sensing is a key differentiator from every competitor. The framing matters.
Leading with price before establishing the true cost of water damage in high-value homes.
Comparing it to consumer systems like Flo by Moen — the technology and service model are in a different category.
Underselling the shut-off valve — this is the feature that changes the outcome, not just the alert.
Skipping the customization conversation — many clients will add pool, irrigation, or additional sensors once they understand the system.
★ Best Closing Language
How to close the FS360 recommendation
Frame around loss prevention: “The average water damage event in a home like yours is a six-figure claim. This system is designed to prevent that event from happening.”
Use the warranty: “Every component carries a 3-year warranty and 48-hour replacement — that’s a service commitment you don’t find anywhere else in this category.”
Anchor the risk story: “Having FloodStop 360 installed is one of the most meaningful steps a homeowner can take to protect their property — and many insurance carriers recognize it as a risk-reduction measure.”
“My recommendation for a home at this level is always the complete system. It’s the right protection, and it’s how we position FloodStop 360 for a reason.”
Module 11
How to request a quote for your client.
The quote process is simple. A dedicated portal walks you through everything in under two minutes — no technical knowledge required. Available for contractors, distributors, and the FS360 sales team.
01
Visit the FloodStop 360 Quote Portal
Navigate to the dedicated FloodStop 360 quote portal. This page is built for plumbing contractors, distributors, and the FS360 sales team.
Visit Page
02
Select the Property Type
Choose the property type that matches your client’s situation.
Residential
Single Family Home
Condo
Multifamily
03
Fill Out the Client Questions
Answer a short set of questions about the property — square footage, number of water zones, pool or irrigation systems, and client contact details. Takes under two minutes.
04
Submit — FS360 Takes It from Here
Hit submit and an FS360 team member will reach out directly to you to verify all details are correct before generating a formal quote for your client.