Water Leak Detection for Condo Buildings | Safehous
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Condo Buildings & Strata Councils

The Last Line of Defense
Against Claims.

Stop water damage before it becomes a claim. Safehous is the only leak detection system purpose-built for condominium buildings — vertical risers, multi-unit notification, and automatic shutoff on hot and cold lines.

0.01ml/s
Detection Threshold
24/7
Live Monitoring
48hr
Replacement SLA
The Difference

Claim Prevention,
Not Damage Detection.

Most systems tell you a leak happened. Safehous stops the water — automatically — before a leak becomes a claim. That’s the difference between a mop and an insurance renewal. And in a condo building, one claim doesn’t stay in one suite. It follows the whole corporation to every renewal.

01

Deductibles rise at every renewal

After a water claim, insurers reprice the whole building. Deductibles that were manageable a few years ago now reach six figures in many condo corporations.

02

Leaks run for days before anyone notices

Without monitoring, the average leak goes undetected for up to 72 hours. Three days of hidden water damage before the first phone call.

03

The board wears the blame

When water hits multiple suites, owners look to the council. A documented monitoring system shows the board acted — before the damage, not after.

04

The responsibility sits with the corporation

Condo and strata corporations are legally responsible for the repair and maintenance of common property and shared assets. Prevention isn’t optional — it’s the job.

Why Safehous

Built for Buildings.
Not Adapted From Houses.

Most leak detection was designed for single-family homes and stretched to fit a tower. Safehous was engineered for condominium buildings from the start — and it shows in three things no competitor offers together.

DUAL NOTIFICATION

One event. Two alerts.

One leak alerts the unit owner and building management simultaneously. The owner knows their suite is protected; the property manager knows the building is. No competitor offers both.

The condo differentiator
HOT & COLD SHUTOFF

Both lines close in parallel.

Motorized ball valves on hot and cold supply lines close together the moment a leak is confirmed — stopping damage to neighboring units and common areas, not just the source suite.

Under 30 seconds
VERTICAL RISER COVERAGE

The whole stack, monitored.

From mechanical room to top-floor suite, flow sensors and wireless point-of-leak sensors cover risers, common areas, and individual units on a single encrypted network.

500+ devices per gateway
By the Numbers

The Numbers Behind the Risk.

#1
Water damage is the leading cause of property insurance claims
Industry & insurer data
$55K+
Average cost of a residential water damage claim
Published insurer figures
72 hrs
Average time a leak goes undetected without monitoring
Industry average
<30 sec
For a Safehous automatic valve to close once a leak is detected
Safehous system
What We Do

We Stop the Water.
You Keep the Coverage.

Safehous installs certified sensors and automatic shutoff across your building. The moment water moves where it shouldn’t, the valve closes and your team knows — day or night, occupied or not.

01 — DETECT

Flow-based, not just floor pucks

The FL-1000 inline flow sensor detects anomalies down to 0.01 ml/s — slow drips and hairline pipe failures that point sensors never see. Wireless point-of-leak sensors cover every high-risk zone.

02 — STOP

Hot & cold shutoff, in parallel

Motorized ball valves on both supply lines close together the instant a leak is confirmed. No manual action. No one needs to be on site.

03 — ALERT

Owner and building, at the same moment

Instant app notification to the unit owner and a simultaneous alert to building management — SMS, email, exact location and time.

04 — CERTIFY

Insurer-ready documentation

A full certification package delivered to your broker within 48 hours — the documented proof insurers look for at renewal.

How It Works

From Board Vote to Protected Building.

We handle the assessment, the board presentation, the installation, and the insurance documentation. Your council makes one decision — we take care of the rest.

Step One

Free Building Assessment

We walk your building, map every risk point, and prepare a board-ready presentation with a written recommendation. No cost, no obligation.

Free · Board package included
Step Two

Certified Installation

Our licensed team installs all sensors and the automatic shutoff valves. LoRa wireless — no cable runs, no IT coordination, minimal disruption to residents.

Licensed trades · Minimal disruption
Step Three

Insurer Documentation

Full certification delivered to your broker within 48 hours, so your building’s protection is on the record before your next renewal.

Documentation your insurer can verify
Product Lineup

Choose Your Level of Protection.

Three purpose-built tiers — from leak awareness to full automated defense. Every system runs on our secure LoRa network with no WiFi dependency.

Tier 1

Safehous Aware

3 × Point-of-Leak Sensors
LoRa Internet Gateway

Know the moment water appears at any high-risk zone.

Tier 2

Safehous Defense

3 × Point-of-Leak Sensors
Automatic Shutoff Valve
LoRa Internet Gateway

Detection plus automatic response — the water stops itself.

Add-ons   Pool feed monitoring · irrigation flow integration · fire sprinkler flow sensor · relay switches & check valves · repeaters · additional inline sensors · recirculation pump integration · additional floor sensors.

Budget-Friendly by Design

Start With the Risers.
Expand Suite by Suite.

Full-building protection doesn’t have to be a full-building vote on day one. Safehous is fully modular — protect common risers and mechanical systems first, then add individual suites as owners opt in or budgets allow.

01

Phase it in

Start with common-area risers, boiler rooms, and amenity spaces — the highest-risk shared assets. Expand unit by unit on your timeline.

02

Every phase is fully functional

Each stage works standalone. There’s no half-installed system waiting for phase two — protection is live from the first sensor.

03

No limit on expansion

500+ devices per gateway on an encrypted network. Add floor sensors, relay switches, repeaters, and recirculation pump integration as needs evolve.

Wireless Technology

Built for Concrete.
Not for WiFi.

WiFi-based systems drop offline when the internet does — and struggle through concrete floors and mechanical rooms. Safehous runs on LoRa plus secure cellular IoT: long-range, low-power connectivity engineered for multi-storey buildings.

Long-Range Coverage

¼ mile+ indoor range. Sensors and valve controllers communicate reliably across every floor, parkade, and mechanical room.

Serious Signal Penetration

10× better wall penetration than WiFi. Engineered to cut through concrete, steel, and the toughest building layouts.

Years of Battery Life

5+ years on a single charge. Less maintenance, zero downtime, continuous protection.

No WiFi Dependency

Encrypted cellular IoT alerts keep the system online through outages, dead zones, and internet failures.

The Promise

Protection That Matches
the Value of the Building.

01

3-Year Warranty, 48-Hour Replacement

Every device is backed by a 3-year warranty. If anything fails, a replacement ships within 48 hours — zero downtime, zero worry.

02

Real-Time Alerts Over Secure Cellular IoT

Encrypted, dedicated cellular connectivity — no reliance on the building’s WiFi. Always on, always watching.

03

Concierge Onboarding

A dedicated project manager, a callback guarantee in under one hour, and vetted contractor coordination — from first consultation through ongoing support.

04

Real-Time Water Intelligence

Real-time water intelligence. Automatic shut-off. Total peace of mind — for owners, councils, and the managers who answer to both.

Documented Results

The System That Pays for Itself.

Condo buildings with certified Safehous monitoring have gone back to their insurers with documented proof — and come back with better terms.

Deductibles reduced at first renewal after installation
Documented case
Outcomes vary by policy
5-fig
Annual premium savings in a documented multifamily building
Documented case
Outcomes vary by policy
6-fig
Combined benefit when premium savings and deductible reduction are added together
Documented multi-year case
Not a guaranteed outcome
Free — No Obligation

Book a Free Building Assessment.

We visit your building, prepare your board presentation, and give you a written recommendation. No cost. No pressure. Your council decides.

  • We come to your building — no cost, no obligation
  • Written risk assessment within 48 hours
  • Board presentation deck included
  • Insurance savings estimate for your broker